Contact

Contact Us

We'd love to hear from you. Whether you have a question about an order, need help choosing the right piece for your space, or just want to say hello — our team is here to help.

Get in Touch

Email: info@kozihearth.com
Phone: +1 305-816-0049
Address: 18600 NW 87th Ave #121, Hialeah, FL 33015, United States

Support Hours

Monday – Friday, 9:00 AM – 6:00 PM (EST)

We typically respond to emails within 1–2 business days.

Before You Reach Out

For faster help, check if your question is already answered:

• Order status or tracking? Check your order confirmation email for tracking details, or visit our Track Your Order page.
• Returns or refunds? See our Return & Refund Policy for eligibility and steps.
• Shipping timelines? See our Shipping Policy for estimated delivery windows.